Terms & Conditions
Terms & Conditions
Last Updated: 12/14/2024
Welcome to Twinbo, a platform operated by Twinbo AI Corporation (“Twinbo,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern the access to and use of the Twinbo website, platform, and related services (collectively, the “Services”).
By accessing or using the Services, you (“User,” “you,” “your”) agree to be bound by these Terms. If you do not agree, you may not access or use the Services.
1. Company Information
Twinbo AI Corporation
8 The Green STE A
Dover, DE 19901
United States
For inquiries, please contact: [support@twinbo.ai]
2. Eligibility
You must be at least 18 years old to use our Services.
By using the Services, you represent and warrant that you meet this age requirement and that you are fully able and competent to agree to these Terms.
The use of the Services must comply with all applicable U.S. laws. Any illegal use, including but not limited to activities involving Child Sexual Abuse Material (CSAM), is strictly prohibited and grounds for immediate removal and potential reporting to law enforcement.
3. Overview of Services
Twinbo is a platform that enables creators (“Creators”) to generate and monetize digital twins—AI-driven virtual personas that can interact with fans (“Fans”) through text, voice, and images. Fans can subscribe to these twins and engage in various forms of interaction that consume “sparks,” an internal resource. Fans may also receive “hearts” as part of their subscriptions. Creators set their own pricing and usage terms (e.g., how many sparks per voice interaction, per text, per image), while Twinbo facilitates payment, platform functionality, and distribution of revenue.
4. Payment & Revenue Share
Payments by Fans: Fans may purchase subscriptions or additional interaction credits through our supported payment processors, currently Stripe and CentroBill.
No Refunds: All sales are final. There are generally no refunds for subscriptions or spark packages. In extenuating circumstances, you may contact us at [billing@twinbo.ai]. Any refunds granted are solely at Twinbo’s discretion.
Creator Payouts: Creators receive 50% of gross sales from their subscriptions and related transactions, net of payment processor fees, refunds, disputes, and charges associated with such disputes.
Disputes & Chargebacks: In the event of a dispute or chargeback, the disputed amount and associated fees will be deducted from the Creator’s balance. Twinbo will endeavor to fight chargebacks on behalf of the Creator. If Twinbo succeeds in overturning a chargeback, the Creator’s proceeds will be restored.
Refunds Due to Outages: If a refund is issued due to service outages or unavailable features, refunds are deducted from Twinbo’s share, not the Creator’s.
5. Ownership & Intellectual Property
Platform Content: All content on the platform, including but not limited to digital twins, AI-generated content, and platform features, is owned by Twinbo, even if the content represents or is derived from a Creator’s likeness, brand, or image.
Creator Control: Creators may deactivate their twin at any time. Deactivation removes the twin from public view. Deactivation does not affect Twinbo’s ownership of platform-generated content as described above.
User-Generated Content: To the extent that Users submit content (e.g., text messages, voice prompts) to Twins or the platform, Users grant Twinbo a worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, display, distribute, and otherwise exploit such content for the purpose of providing and improving the Services.
6. Privacy & Data Protection
Twinbo is committed to protecting your privacy. Our data collection, use, storage, and security practices are outlined in our Privacy Policy, available at [link to Privacy Policy].
If we detect that a minor is using or appearing on the platform, we will take immediate steps to remove their account and associated content.
By using our Services, you agree to the practices described in our Privacy Policy.
7. Disclaimer of Warranties & Limitation of Liability
No Warranty: THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TWINBO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
No Guarantee of Availability: We do not guarantee that the Services will be uninterrupted, error-free, or secure.
Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TWINBO OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA OR GOODWILL, RESULTING FROM (A) YOUR USE OF THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN TWINBO; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. IN NO EVENT SHALL TWINBO’S AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID TO TWINBO FOR THE SERVICE THAT GAVE RISE TO THE CLAIM.
8. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be resolved through binding arbitration or litigation in the appropriate courts located in Delaware, and you consent to personal jurisdiction in those courts.
9. Modifications to the Terms
Twinbo reserves the right to update or modify these Terms at any time. We will provide notice of any significant changes by posting the new Terms on our website or through other reasonable means. Your continued use of the Services after any such changes constitutes your acceptance of the revised Terms.
10. Severability & Entire Agreement
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect. These Terms constitute the entire agreement between you and Twinbo regarding the Services and supersede all prior or contemporaneous understandings.
11. Contact Us
If you have any questions about these Terms or the Services, please contact us at [support@twinbo.ai].
